Shipping And Handling Policy

Shipping and Handling

Many factors contribute to the shipping and handling costs calculated by the many different warehouses that our company deals with. Costs are calculated based primarily on the total number of boxes, total weight, final destination zip or postal code, location of the warehouse, total insured value, dimensions, residential delivery surcharges, and signature confirmation.

The warehouses do there best to make sure that shipping and handling charges accurately reflect standard UPS shipping charges. However, because product packaging, weight, product accessories, and UPS shipping rates are also subject to change without notice, we cannot guarantee that customer's shipping and handling charges will exactly match the UPS database. On all international orders, the Member and/or their customer will be responsible for any duties, taxes, or import fees and any additional freight fees required for international delivery.

Customers should expect a standard delivery time of 7 to 16 business days (1 to 3 weeks) for all orders to reach their final destinations. Because of the wide range of products offered and number of warehouses and manufacturers available, GM Diamond Enterprises cannot guarantee the delivery of any particular order by an exact date. The warehouses will always strive to ship and deliver products in a reasonable time frame. However, in some cases customers may be notified of a delay with their order, in which case the warehouses will, according to federal regulations, deliver the product within thirty (30) days of the late-notification date. In some cases, we may choose to refund shipping charges for late or delayed orders, at our discretion.

Shipping Weights

Our company may not publish, via the web site, E-mail, traditional mail, phone, or fax, the shipping weights of items listed in our warehouses. If you require the shipping weight information for your purchase, or for any other reason, you should make an educated guess based on the shipping rate charged to you by this site and compare it to what UPS traditionally charges as seen on the UPS web site.

You can use this sites automated ordering process and the UPS web site to make an educated guess of the shipping weight for any product by placing a 'mock order.' After the shopping cart automatically calculates the appropriate shipping and handling cost for your delivery destination, you can simply exit out of the order process screen and no order will have taken place.

Order Processing

Diamondleathers.com receives and enters each order as it is received throughout the business day. Generally, all orders are processed (entered into its warehousing system) by the following business day. Customers should be aware that prior orders for the same specific products that they are attempting to purchase might have caused items to become unavailable (or created an out of stock situation for your specific purchase) even after the order has been placed.

If a product becomes oversold, orders placed first will receive priority. Our company cannot guarantee that any item will remain in stock-even if it appeared on the web site at the time of your order. The Warehouse order processing staff works diligently to stay ahead of manufacturing trends to insure product availability. However, periodically a product may become unavailable after the customer places an order.

Following is an example of the UPS Shipping Chart to help you calculate shipping and handling costs before you make your purchase. Keep in mind that this site is completely automated and calculates shipping and handling fees plus taxes (if applicable) automatically. Our hope is that this information from UPS is helpful to you, we also supplied a link that takes you to the UPS web site, where you can track your package after you have received your tracking number. You will find this link a little further down the page.

UPS Ground Residential
Guaranteed Day-Definite
Domestic

UPS Ground

Guaranteed day-definite ground delivery to every address within the 48 contiguous states. Prompt and low cost delivery

Delivery to Residential Destinations

A residential delivery is defined as delivery to a location that is a home, including a business operating out of a home that does not have an entrance open to the public. A business P.O. Box number cannot usually be delivered to.

Delivery Area Surcharge

A Delivery Area Surcharge may apply to packages delivered to certain ZIP Codes. Go to the UPS? site to track your package or call 1-800-PICK-UPS? for a listing of applicable ZIP Codes.

? $1.90 per package delivered to a residential destination
? For larger packages, oversize and/or other charges may apply.
? Any fraction of a pound more than the weight shown requires the next higher rate.
? Additional services, charges and service restrictions may apply.

Tracking Number Links

UPS Tracking

USPS Tracking

FedEx Tracking

DHL Tracking

A J Worldwide Tracking